Effective Date: 09/16/2026    Last Updated: 09/16/2026

About This Policy and Our Corporate Structure

This website, elevarengineering.com (the “Site”), is owned and operated by Elevar Engineering Pvt Ltd, a company based in Ahmedabad, India (“Elevar Engineering,” “we,” “us,” or “our”), which provides engineering design, equipment manufacturing, and technical support for used oil recycling, re-refining, oil polishing, distillation/upgrading, pretreatment, modular plant, and blending plant systems.

Elevar Energies LLC, a Delaware, USA-registered company, is an affiliated commercial entity that represents these same solutions to customers in the United States and other international markets, and directly operates all phone, SMS/text messaging, and related customer communications on behalf of the group.

References to “Elevar,” “we,” “us,” or “our” throughout this Policy refer to Elevar Engineering Pvt Ltd and Elevar Energies LLC collectively, except where a section specifically identifies one entity (such as the SMS/Text Messaging Program section below, which is operated by Elevar Energies LLC).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or communicate with us by phone, email, or SMS/text message.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, company name, email address, phone number, and mailing address
• Business Information: Details about your facility, capacity (TPD), equipment needs, and technical requirements you share with us
• Communication Data: Records of calls, emails, SMS messages, and other correspondence with our team
• Website Usage Data: IP address, browser type, pages visited, and general analytics collected through cookies or similar technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes or technical consultations
• Communicate with you about our products, services, and your account or project
• Send appointment reminders, scheduling updates, and order/shipment status via phone, email, or SMS
• Improve our website, products, and services
• Comply with legal obligations

3. SMS/Text Messaging Program (Operated by Elevar Energies LLC)

Elevar Energies LLC, our Delaware, USA-registered affiliate, operates all SMS/text messaging communications on behalf of Elevar. If you provide your mobile phone number and consent to receive text messages, you may receive SMS communications from Elevar Energies LLC such as appointment reminders, scheduling updates, order status, and general customer service messages.

• Consent: By providing your phone number and opting in (verbally during a call, or by submitting a form on our website), you agree to receive recurring automated SMS messages from Elevar Energies LLC.
• Message Frequency: Message frequency may vary.
• Message & Data Rates: Message and data rates may apply.
• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. You may resume receiving messages by replying START.
• Help: Reply HELP to any message for assistance, or contact us at sales@elevarenergies.com or +1 802 505 9758.
• No Data Sharing for Marketing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for purposes unrelated to providing the services you requested.

4. How We Share Your Information

We do not sell your personal information. We may share information between Elevar Engineering Pvt Ltd and Elevar Energies LLC as affiliated entities to fulfill inquiries, quotes, and orders, and with:

• Service Providers: Third parties who help us operate our business (e.g., phone/SMS providers, email platforms, CRM tools), under confidentiality obligations
• Legal Compliance: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices and Rights

• You may opt out of SMS messages at any time by replying STOP
• You may request access to, correction of, or deletion of your personal information by contacting us at sales@elevarenergies.com
• You may unsubscribe from marketing emails using the unsubscribe link in any email we send

8. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

Elevar Engineering Pvt Ltd (Website & Engineering)

Ahmedabad, India

Website: elevarengineering.com

Elevar Energies LLC (US Commercial & SMS/Phone Communications)

Email: sales@elevarenergies.com

Phone: +1 802 505 9758